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We are dedicated to making sure you are absolutely thrilled with every item ordered from Russian Legacy. However, if an item does not match its picture or description, and you are not happy with it, please contact us within 7 calendar days of the delivery date.

Please note that refunds are subject to a 20% restocking fee, and any shipping charges are non-refundable. Buyer pays return postage. Returns must be made within 2 business days of return authorization using the same shipping option as used by us originally. Merchandise must be unused and in fully resaleable condition.

Custom made and wholesale orders are non-refundable. Orders for hats in the following sizes are considered custom made: 6 1/2, 6 5/8, 6 3/4, 6 7/8, 7, 7 3/4, 7 7/8, 8.

Please do not make returns before communicating with us.